Contact information

Last updated: 5 November 2026

Email support

Write to contact@merylou.com. Customer service hours: Monday–Friday, 9am–5pm UK time, excluding bank holidays. We aim to reply within two working days.

Please include your order reference when contacting us about an order. Never send card details by email.

Business details

Datavex Labs Ltd (company number 17036825), trading as Merylou. Registered office: Unit A3, Castle Road, Sittingbourne, Kent, ME10 3EW, United Kingdom.

The registered office is not a walk-in shop or an automatic returns address. Contact us for return instructions before posting a parcel.