Contact information

Last updated: November 7, 2026

Email support

Write to contact@merylou.com for order, delivery, return or product questions. You can email us at any time from the United States.

Customer service hours: Monday–Friday, 9am–5pm in the Europe/London time zone (GMT in winter, BST in summer), excluding UK public holidays. We aim to reply within two business days.

Please include your order reference. Never send card details by email. For a privacy request, use the subject “Privacy request”; see our privacy policy for your choices.

Business details

Datavex Labs Ltd (company number 17036825), trading as Merylou. Registered office: Unit A3, Castle Road, Sittingbourne, Kent, ME10 3EW, United Kingdom.

The registered office is not a walk-in store or an automatic return address. Contact us for return instructions before sending a package.