Terms of service
Using our website
Terms of service
This website is operated by Datavex Labs Ltd, trading as Merylou. Use it lawfully and do not interfere with its security or misuse another person’s information.
Information and orders
We aim to keep our product information and prices accurate. If a material error affects an order, we contact you before proceeding. Existing orders keep the terms and promises applicable at purchase. Read our Terms of sale before ordering.
Payment and other services
Third-party providers operate parts of the payment and delivery process. Your final total and available payment methods are displayed before payment. Using a provider does not transfer our responsibilities as your seller.
Returns and warranty
The principal pillow has a 60 Night Sleep Trial and a 1 Year Warranty, subject to their published terms. These voluntary benefits do not apply to separately purchased accessories. Nothing here limits your legal rights for faulty, misdescribed or undelivered goods.
Contact
Email contact@merylou.com for help with this website or an order.
Contact and seller details
Datavex Labs Ltd, trading as Merylou
Company number: 17036825
Sittingbourne, Kent, ME10 3EW
United Kingdom
Email: contact@merylou.com
This is our registered office, not an automatic returns address. Contact us for the appropriate return instructions.
Preview prepared: 11 November 2026
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